Winter Pressures project

The cold months of the winter period can see a rise in ill health and increased demand on local health services. For many people their point of first contact is often their GP or in more serious cases the local A&E or Urgent Care Centre. However, residents are often unaware of other sources of assistance where help and information about health care can be obtained. 

SCA and partners are involved in work to raise awareness of these alternative sources of support so that residents are informed about the options that are available to them including : 

• NHS Choosing the Right Care publicity. 
• Promote the 111 NHS helpline for advice and information.
• 7 day GP appointments
• Mental health support (both by West London Mental Health Trust but also key local VCS mental health groups) as an alternative to A&E and the Urgent Care Centre for people in mental health crisis
• Services available through pharmacies locally 

SCA is part of a borough wide consortium delivering this work that involves : Acton Community Forum, Ealing CVS, Lido Centre and the Greenford, Northolt and Perivale Community Federation. 
For further information please contact Babie Kapoor on 020 8574 8855 or at

Stay Warm in Ealing This Winter with COSIE


Residents who are concerned about keeping their homes warm this winter are being encouraged to act now and call Ealing Council’s Cold Weather Support in Ealing (COSIE) helpline. Calls are free and open to any Ealing resident who wants more information on keeping their home warm and reducing their energy bills, the number is 0800 083 2265. 

Some residents may also qualify for a free home visit by a ‘Green Doctor’ who can offer tailored energy advice and support. Energy saving measures such as draught-proofing, low energy light bulbs and reflective radiator panels may also be offered. Additional support is available for those who are struggling to pay their energy bills.

Although anyone can call COSIE, residents are more likely to be eligible for a home visit if they’re either aged 65 or older, are on qualifying benefits, have children under the age of five, or have a disability or specific long-term chronic health condition. For more information click here

Stay Well This Winter

stay well

People in Ealing are being encouraged to stay well this winter to help ease pressure on NHS services; Urgent Care Centres and A&E services.

There are a number of alternative options for people to choose from:

Treat At Home

There are many common illnesses and injuries, such as colds and flu, you can treat at home with a well-stocked medicine cabinet containing:

  • Paracetamol and ibuprofen for pain relief
  • Decongestants for cold and flu symptoms such as blocked noses or sinuses
  • Tablets or liquids to help with heartburn and other digestion problems
  • Antiseptic wipes for cuts, grazes and minor wounds
  • Antihistamine tablets for allergies and insect bites
  • Rehydration remedies
  • A thermometer
  • Plasters and sterile dressings

Your Local Pharmacist Pharmacist

They can provide professional, confidential advice and treatment without an appointment. You can see a pharmacist for a range of problems including coughs, colds, skin conditions, aches and pains, and stomach complaints or emergency contraception. They may prescribe you with over-the-counter remedies and will be able to advise on medicines that are safe to use with any other medications you are already taking.

 If you’re still unsure which care option to choose,NHS 111 is a round-the-clock phone service, dial 111 for free from landlines and mobiles. NHS 111 offers expert advice for situations when you need help urgently but it isn’t an emergency.

NHS 111 is a round-the-clock phone service

FREE from landlines and mobiles. The telephone team are fully-trained and supported by nurses, paramedics and other medical professionals. If they think you should see a healthcare professional, they will direct you to the correct service for your need.

 GP practices are open at weekends.

If a person needs to see a GP outside normal surgery hours there are now at least 3 GP surgeries open every weekend across the borough. Call NHS 111 and if the trained advisors think you should see a GP they will provide details of the nearest surgery. Using this service will not affect your registration at your own GP practice.

More helpful information can be found by visiting:

Mental Health Services

Maintaining good health mental is very important to staying well and many people suffer from some form of mental ill-health at some point in their lives. The best place to start seeking help is with your GP, who can ensure that your mental and physical health are treated together.

Talking Therapies in Ealing

The Ealing IAPT (Improving Access to Psychological Therapies) service is for adults who need support with common mental health problems such as depression, anxiety and stress. For more information click here.


831778789Treat at home.pdf
831778789A5 information handouts.pdf
831778789handout_Choose the right care overview.pdf
831778789Minor Ailments poster.pdf
1236269805Central Heating Fund flyer v2.pdf
1236269805Affordable warmth programmes 2016.docx

Become a Member

By registering with Southall Community Alliance you will become connected to hundreds of local groups, charities and social enterprises in Ealing and Hounslow. You will get information to help your group grow, find funding and get involved in local issues.